July 2018 Tips - ConnectWise Control for Remote Support

ConnectWise Control for Remote Support

Throughout the 2018 calendar year, we will be transitioning to a new remote assistance suite called ConnectWise Control. This new software will provide our help desk technicians with additional tools and resources allowing us to better serve our customers.

A link for ConnectWise Control can be found under the "Training and Support" section of our In-SynchRMS website ( https://www.in-synchrms.com/training-and-support ).

Or by typing "https://insynch.screenconnect.com/" (*Note* - no hyphen "-") into your web browser.


Users can bookmark this website or even create a desktop shortcut to the "https://insynch.screenconnect.com/" page.

After calling the normal help desk number (1-800-243-6540 x 1), a technician will provide you with a code to join a remote session.

If prompted, select a "Save" location.

Follow the instructions on the web page for starting and launching the session.


Featured Posts
Recent Posts
Search By Tags
Join our mailing list to receive news and informational updates.
In-Synch Systems
PO Box 523
Zelienople, PA 16063
Main:  1-800-243-6540
Fax:  724-452-8922
  • Facebook
  • Twitter
  • LinkedIn Social Icon