Creating Confidential Informants The CI Management Module is used to create and manage confidential informants. Once created, these Informants can be listed as contacts in calls and cases while only displaying their Informant number in the reports. 1. To add a new confidential informant, select the “CI Management” button from the main RMS toolbar. 2. On the Informant Management window, select the “Add” button. 3. Enter part of the person’s last name, first name, or both (A),