Adding an Area Code The RMS system comes pre-loaded with many U.S. Area Codes. However, the government occasionally sees fit to add area...

Person Affiliations Affiliations are person to organization relationships. These person to organization relationships could be the...

Adding a Vehicle Model The vehicle "Model" pick list is found within the Vehicle Management module of In-Synch RMS. The ability to...

Call Log Press Release In certain circumstances an agency may want to release a censored version of a call-for-service for media or...

Linking a Folder Via URL In-Synch RMS allows users to link various types of media (documents, scans, audio, video, etc.) to objects...

Common Property Details Oftentimes, users will enter multiple property items into a call-for-service or a case report. These property...

How to Delete a Case Occasionally an administrator or a supervisor may need to delete an entire case. Whether this case was created...

How to Delete a Case Assignment Occasionally an administrator or a supervisor may need to delete a case assignment. Whether this...

List Case Status The list case status function of Admin Review is useful for viewing the status of each assignment associated with a...

Open Case Assignments by Officer The open case assignments by officer query is useful for viewing the current number of active (or...