Call Log Will Not Open/ Call Log Has Stopped Working In certain circumstances, users may have an issue with the Call Log module not...

Converting Parking Tickets to Citations The Parking Ticket module of In-Synch RMS allows an agency to convert unpaid tickets into...

Windows 10 Fast Startup Fast startup (aka: hiberboot, hybrid boot, or hybrid shutdown) is turned on by default in Windows 10 and is a...

Socket Server Error The Borland Socket Server is an application used by In-Synch RMS to connect the graphical user interface to the local...

Person Alias Searching As we all know, people often go by names that are not their legal name. People will give false names to police,...

Master Index Assignments Assignments can be used to re-open closed cases or to supplement an original case report. There are 3 common...

Call Times The RMS system has several ways for a user to enter the appropriate call times into the Add/Edit Call window (A). The only...

Master Phone The Master Phone Index is a query tool used to search the database for person or organization records matching an entered...

Keyboard Shortcuts There are times when you may need or want to copy and paste text from various fields in the RMS. Perhaps a piece of...

Correcting the Windows Clock In-Synch RMS requires the Windows clock to be correct so that proper time stamps are created for entered...