Linking Citations to Calls/Cases Both Traffic and Non-Traffic Citations can be linked to calls or cases. This linkage can be an important step for state reporting purposes or just a way to group all information related to an incident. This month's tip will cover the steps needed to link an existing citation to a call or case. Note: Citations can also be created directly from a call or case. 1. To link a citation to a call or case, open the citation details window. 2. Select the "Make Case" hyperlink. 3. There are three choices from the “Create Case or Assign” window: Create new Case from this Citation (A) - This option allows the user to create a new case directly from the citation. Not
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