Wed, Jun 05 | This is a Webinar Training Course

RMS Supervisor Training Course

This ninety (90) minute course introduces the basic functionality and workflow of the RMS for Supervisors.
Registration is Closed
RMS Supervisor Training Course

Time & Location

Jun 05, 2019, 1:00 PM – 2:30 PM EDT
This is a Webinar Training Course

About the Event

Attendees should expect to complete the course with an understanding in the following topics:

  • Call Approval
  • Admin Review Workflow
  • Case Assignment Approval/Rejection
  • Assigning a Case Follow Up
  • Assigning a New Reporting Officer
  • Case Tags/Case Labels
  • Case Dispositions
  • Archive Management
  • Admin Reports