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Wed, Jun 05

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This is a Webinar Training Course

RMS Supervisor Training Course

This ninety (90) minute course introduces the basic functionality and workflow of the RMS for Supervisors.

Registration is Closed
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RMS Supervisor Training Course
RMS Supervisor Training Course

Time & Location

Jun 05, 2019, 1:00 PM – 2:30 PM EDT

This is a Webinar Training Course

About the event

Attendees should expect to complete the course with an understanding in the following topics:

  • Call Approval
  • Admin Review Workflow
  • Case Assignment Approval/Rejection
  • Assigning a Case Follow Up
  • Assigning a New Reporting Officer
  • Case Tags/Case Labels
  • Case Dispositions
  • Archive Management
  • Admin Reports

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