Spotlight on Dauphin County
Between 2008 and 2011, the Dauphin County RMS Committee evaluated a number of RMS products and in 2012 chose In-Synch RMS to be the platform for countywide data-sharing and a common RMS system for all law enforcement agencies. The implementation, which was completed in 2015, was supported and partially funded by Dauphin County District Attorney, Ed Marsico.
The primary deciding factors in choosing In-Synch RMS were the high level of customer service; references that spoke highly of In-Synch Systems; system capabilities; and willingness to expand functionality as needs were identified. Over 500 users in 20 agencies in Dauphin County use the system daily to solve crime; collaborate through data-sharing, and compete daily tasks.
Chief Jason Umberger of the Swatara Police Department had this to say about their decision in selecting In-Synch Systems:
"As President of the Dauphin County Chiefs of Police Association, I am pleased to announce that Dauphin County law enforcement agencies are now able to share critical law enforcement records and incident information with each other. The goal of the Dauphin County Chiefs of Police Association was to get all police departments in the county on a single police records management system platform that had the capability of sharing police records and incidents across jurisdictions so that police officers could make valuable connections through incident data and technology tools to solve crime.
"After years of exhaustive research and important funding help provided by District Attorney Ed Marsico's Violent Crimes Task Force Committee, In-Synch RMS, a software product designed and developed by the Pennsylvania based company In-Synch Systems, LLC, was chosen."
"In-Synch RMS was chosen for its unique technology platform and its ability to organize and analyze data in meaningful ways making it easy for police officers to enter data and make investigative connections to solve crime."
"In-Synch RMS boasts a full report writing suite allowing police reports and important court documents to be generated from data points entered into the system. On the administrative side it generates a variety of activity and intelligence reports for police executives."
"One other unique attribute of In-Synch RMS which makes it stand out among its competitors is the technology platform which allows police officers in the field to continue working even without network connectivity. Specifically, it allows officers the ability to research the database, input and save valuable police records information regardless of the environment. This is particularly valuable during significant weather events and or catastrophic events when internet connectivity and power is lost. During these times police activity increases and the need to keep working efficiently and effectively is critical. With In-Synch RMS, police operations can continue normally even in the most challenging environments."
"From a cost/benefit perspective and given the existing technology platform that exists in Dauphin County this product was the best fit for police agencies in Dauphin County."
The growing availability of data-sharing has driven In-Synch Systems to develop solutions used by the District Attorney's Office, Parole, Probation, and the Booking Center in Dauphin County Pennsylvania.